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Credit Matters

Credit Matters is a Registered Financial Service Provider / NCRDC19

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About Credit Matters

Credit Matters was established in 2007 when the National Credit Act recognized debt counselling and have since then become the largest provider of debt counselling services in the country.

We believe that we can help people overcome being over-indebted and we can do it quickly and effectively.

We are dedicated to helping you beat debt

Whether its credit card debt, personal loans or out of control store cards we can properly evaluate your debt and offer you the most effective debt consolidation services in the country. We are dedicated to helping our customers beat debt the right way.

What Credit Matters can offer you

We offer debt counselling services to South Africans across the country.

This entails evaluating their situations to ensure they qualify for debt counselling as required by the National Credit Act of 2007 and providing them with the required services and support to beat it.

We will negotiate with your creditors

If you're paying a large portion of your monthly income to debt and are struggling to cope our debt counselling will help you by negotiating with your creditors for better repayment terms and amounts and reducing the amount you repay overall.

In a Nutshell

Overwhelmed by debt? We can help you

Credit Matters believes that there is no easy or quick solution to overwhelming debt and in order to get yourself through it, you need to be committed to the debt counselling process.

Once we establish that you qualify for debt counselling and are indeed over-indebted we will then begin negotiating lower repayments with your creditors.

How we keep your creditors at bay

In order to keep your creditors at bay, we will obtain a court order that ensures they will not take any further action against you. You will then be responsible for only one debt payment per month - an amount that will be distributed appropriately to all creditors. If you want to beat debt - contact credit matters today! 

We care about your well-being and we ensure that you do not face any hassle because of finances. We realize that creditors can be a source of problem for your clients, and this is where we come in. We keep your creditors at bay and to do that, we will obtain a court order that ensures that they will not take any further action against you. This will save you from worrying about your finances or your creditors; allowing you to live without having to see your back. You will then be responsible for only one debt payment per month - an amount that will be distributed appropriately to all creditors. This is an excellent way to defeat your debt! You can contact us or visit our website for further details.  

Eligibility & requirements

To apply for our services, you must be a South African resident. Clients who are self-employed or are earning a stable income are eligible to apply. This is a security measure that ensures that clients are in a financial position to handle debt.

The application process has never been easier!

Clients can book a free assessment from our website, a measure that allows us to help you better. Applications are by appointment only and all details are available Clients must bring required documents to their appointment. Bank statements (from last three months), recent pay slips and copy of ID document are needed. In case the client is married, a marriage certificate would also be needed. If your spouse is also earning an income; their recent payslips would be required.

Eligibility & Requirements

Other Products & Services

  • Free Assessments
  • Rescission of Debt Review Order
  • Debt Review
  • Administration
  • Voluntary Sequestration

Customer Reviews & Testimonials

Contact Details

 Visit Website


 Physical Address

  • 14 th Floor, The Pinnacle, cnr Strand and Burg Streets, Cape Town, Cape Town CBD, 8001, South Africa

 Postal Address

  • PO Box 7142, Roggebaai, 8012, South Africa