Rating based on 43 reviews

Credit Matters


  • Reduced repayments
  • Reliable debt solutions
  • Low cost loans

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Credit Matters homepage

Author Credit Matters. Screenshot of Credit Matters website. [Accessed April 30, 2018]

About Credit Matters

Credit Matters was established in 2007 when the National Credit Act recognized debt counselling and have since then become the largest provider of debt counselling services in the country.

We believe that we can help people overcome being over-indebted and we can do it quickly and effectively.

We are dedicated to helping you beat debt

Whether its credit card debt, personal loans or out of control store cards we can properly evaluate your debt and offer you the most effective debt consolidation services in the country. We are dedicated to helping our customers beat debt the right way.

What Credit Matters can offer you

We offer debt counselling services to South Africans across the country.

This entails evaluating their situations to ensure they qualify for debt counselling as required by the National Credit Act of 2007 and providing them with the required services and support to beat it.

We will negotiate with your creditors

If you're paying a large portion of your monthly income to debt and are struggling to cope our debt counselling will help you by negotiating with your creditors for better repayment terms and amounts and reducing the amount you repay overall.

Credit Matters Debt counselling

  • Loan Type Debt counselling

Benefits of Credit Matters

  • Consolidate your debt effectively
  • Become debt-free with expert advice

Overwhelmed by debt? We can help you

Credit Matters believes that there is no easy or quick solution to overwhelming debt and in order to get yourself through it, you need to be committed to the debt counselling process.

Once we establish that you qualify for debt counselling and are indeed over-indebted we will then begin negotiating lower repayments with your creditors.

How we keep your creditors at bay

In order to keep your creditors at bay, we will obtain a court order that ensures they will not take any further action against you. You will then be responsible for only one debt payment per month - an amount that will be distributed appropriately to all creditors. If you want to beat debt - contact credit matters today! 

We care about your well-being and we ensure that you do not face any hassle because of finances. We realize that creditors can be a source of problem for your clients, and this is where we come in. We keep your creditors at bay and to do that, we will obtain a court order that ensures that they will not take any further action against you. This will save you from worrying about your finances or your creditors; allowing you to live without having to see your back. You will then be responsible for only one debt payment per month - an amount that will be distributed appropriately to all creditors. This is an excellent way to defeat your debt! You can contact us or visit our website for further details.  

Eligibility & requirements

To apply for our services, you must be a South African resident. Clients who are self-employed or are earning a stable income are eligible to apply. This is a security measure that ensures that clients are in a financial position to handle debt.

The application process has never been easier!

Clients can book a free assessment from our website, a measure that allows us to help you better. Applications are by appointment only and all details are available Clients must bring required documents to their appointment. Bank statements (from last three months), recent pay slips and copy of ID document are needed. In case the client is married, a marriage certificate would also be needed. If your spouse is also earning an income; their recent payslips would be required.

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Credit Matters is a trusted & reliable provider of debt counselling

In our review, Credit Matters adheres to the compliance criteria in accordance with NCA regulations, where the granting the loan will not cause financial distress to the consumer.

Credit Matters is a registered credit provider in South Africa: NCRDC19

Customer Reviews & Testimonials

February 2019

I was recommended by a friend and we visited the website. All my problems were sorted in no time!

Jahan N
— Johannesburg —

July 2018

I filled the form and submitted, the staff was responsive and my entire application went through in matter of hours. I am really impressed

Jerry K
— Pretoria —

August 2018

I highly recommend consolidating your debt!! It worked wonders for me

Estienne B
— Cape Town —

January 2019

The staff was super friendly and interactive. The process was quite fast. Overall, I am satisfied!

Dani K
— Johannesburg —

May 2019

I got feedback from the company soon, and before I knew, things were up and running. I was shocked by how fast things picked up

Thulani M
— Port Elizabeth —

Credit Matters Contact Details

Contact Number



Physical Address

  • 14 th Floor, The Pinnacle, cnr Strand and Burg Streets Cape Town Cape Town CBD 8001 South Africa
  • Get Directions

Postal Address

  • PO Box 7142, Roggebaai, 8012, South Africa

Opening Hours

  • not available